| Key features | - Personalized financial insights and recommendations based on customer transaction data
- Transaction Intelligence that creates unified financial context across banking channels
- Banking Console for relationship managers to identify and prioritize customer engagement
- AI governance and full-lifecycle model management
- Spending pattern analysis and cash flow intelligence
- Enterprise-grade secure infrastructure for banking environments
- Integration with core banking systems and Open Banking data
- Engage Suite for personalized customer experiences across digital channels
- Enterprise Studio for designing and activating customer journeys
| - Collection Intelligence: decisioning, journey design, and optimization for smarter collections
- Specialized AI agents coordinating decisions, conversations, and learning across seven specialist roles
- Omnichannel outreach via voice, SMS, email and chat
- Built-in compliance with FDCPA, TCPA, Reg F, HIPAA, SOC 2 Type II, PCI-DSS, UDAAP, HITECH
- Real-time propensity scoring and account intelligence
- Skip-tracing and contact recovery for unreachable accounts
- Performance coaching and quality management at scale
- Integration with CRMs, dialers, payment systems, and data sources
- Real-time performance insights and analytics
- Pre-call account scrubbing with DNC, bankruptcy, statute of limitations checks
|
|---|
| What makes it different | - Reaches over 150 million monthly banking users, enabling massive scale for financial institutions
- Transforms transaction data into actionable financial intelligence using AI and machine learning
- Enables banks to drive measurable business outcomes including deposit growth and customer engagement
- Serves hundreds of financial institutions globally from major banks to community credit unions
- Proven track record with leading global banks including BMO, Santander, Huntington, and KBC
| - AI-native since 2016, a decade of head start on teams retrofitting AI today
- Performance-based contingency models that align incentives
- Compliance built into the core, not bolted on
- End-to-end ownership from integration to performance, fully automated and auditable
- Deep focus on collections recovery, not a generalist platform
|
|---|