Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do I access the API or MCP?

  Connect via REST API or MCP server to search launches, read listings, and manage your own.

Badges and links

• How badges and links work on your listing

  Set up a badge to publish your free listing, choose its design, and understand when your link is followed.

Pricing and payments

• Multi-site bundle or done-for-you listing?

  Two ways to appear on other launch and discovery sites, each with different costs and effort.

• What does each Fynora Launch product cost?

  Pricing for launches, profile upgrades, reviews, sponsorships and multi-site distribution. VAT added where due. Invoices in your account.

• What happens to my money after I pay?

  Purchases are final. We refund paid listings we reject, and chargebacks freeze your content.

• Where does VAT apply to my bill?

  VAT treatment by location, how to claim relief with a valid number, and where to find invoices.

Your account

• How do I claim a listing and earn the Verified badge?

  Claim your company's listing by proving you control its domain, then you can edit it and carry the Verified badge.

• How do I edit my fintech listing after launch?

  Modify description, tagline, FAQs, links and more from your account. All changes take effect immediately when saved.

• Complete your founder profile to go live

  Your listing waits in draft until your founder profile meets our requirements. Once complete, it releases automatically.

• How do I manage my email and close my account?

  Control which notices you receive, update your sign-in address, or delete your account and personal data.

• Set your notification channels and frequency

  Route notices to email, Telegram or Slack, and choose instant delivery or digests. Some security and transaction notices cannot be disabled.

• What can you do in each account page?

  Your account centre at /account links to pages for your listings, founder profile, billing, API keys, notifications and more.

Launching

• How do extra categories work?

  Your listing gets one free category. Add up to 3 more paid categories to appear in additional market sectors.

• Free listing or paid launch on Fynora?

  Free listings queue for 6-8 weeks with locked content. Paid launches go live immediately with full indexing.

• How do I relaunch a product on Fynora Launch?

  Relaunch your listing in a later week and carry over the votes you've already earned from the community.

Getting help

• How do I get help on Fynora Launch?

  Use the help button to search articles, query our AI, or escalate to the team. Signed-in users get account context.

Getting started

• Submit and go live: the launch path

  Five steps from submission to launch day, plus what happens next in your control panel.

Community

• How Fynora Launch ranks fintech tools

  Three leaderboards show launches by votes, money, or domain strength. Weekly top performers earn badges.

• How do votes work on Fynora Launch?

  Vote to rank launches. One vote per listing per person. Votes are earned through community activity, never bought.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.