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Where does VAT apply to my bill?

VAT treatment by location, how to claim relief with a valid number, and where to find invoices.

Updated

Pricing before VAT

Quoted prices exclude VAT. The tax is calculated and shown on the payment page before checkout.

VAT by location

  • UK: 20 percent VAT is charged to all customers without a valid UK VAT number.
  • EU with VAT number: If VIES confirms your number as valid, reverse charge applies and you pay no UK VAT.
  • EU without VAT number: VAT at your country's rate is charged.
  • Rest of world: No UK VAT is charged.

If VIES cannot verify an EU VAT number at the moment of entry, VAT is charged; you will be told immediately.

Submitting and updating a VAT number

Enter your number at checkout. To add or change it after purchase, go to /account/billing. UK VAT numbers are printed on your invoice; EU VAT numbers trigger reverse charge when verified.

Finding your invoices

Zinn DigitalĀ® Ltd issues all invoices after payment is taken. Check /account/invoices to download each one as a PDF. Credit notes appear there too.

Questions people ask

Will I pay UK VAT if I have an EU VAT number?
No. If your number passes VIES verification, reverse charge applies and UK VAT is not charged. If VIES cannot confirm it, VAT will be charged at that moment.
When are invoices sent?
Invoices are generated and emailed after payment completes. You can also view and download them anytime from /account/invoices.
Which VAT rate applies to EU consumers?
Your country's standard VAT rate. If you have a business VAT number that VIES can confirm, reverse charge applies instead.

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