How do I get help on Fynora Launch?
Use the help button to search articles, query our AI, or escalate to the team. Signed-in users get account context.
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Help button: articles and AI
Every page has a help button. Use it to search these help articles, put a question to our AI assistant, or flag an issue for the team.
When you are logged in, the assistant can see your listings, orders, invoices, claims and notices. It will explain what is live and what is not, and why. It reads only—it cannot alter anything in your account and will never request passwords or card details.
Reach the team directly
Submit a message via the help button or go to /contact. You will receive a ticket number by email and we respond by email; reply to that thread to add detail.
Alternatively, email launch@zinndigital.com.
We work Mon-Fri 08:00-20:00 UTC.
Questions people ask
- Can the AI change my listings or settings?
- No. The assistant reads your account but cannot make edits, and never asks for passwords or card numbers.
- How do I email the team?
- Use the help button or /contact to submit a request and get a ticket number. You can also write to launch@zinndigital.com.
- Who operates this site?
- Zinn Digital® Ltd, registered in the United Kingdom.