Revenue assurance for coffee shops that matches espresso machine production to POS sales
AI business phone system with 24/7 AI receptionist for US and Canada
Stage
Not given
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Founded
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Based in
AE
HK
Pricing model
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Freemium
Pricing
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Basic $9.99/user/month (annual billing, save 38% from $15.99/month), Professional $17.99/user/month (annual, save 28% from $24.99/month), Enterprise custom quote. AI receptionist included from Professional. All plans include 14-day free trial, unlimited US and Canada calling (fair-use caps: Basic 1,
Key features
Real-time shot detection at espresso machine
Machine-to-POS automatic matching
Grinder gram tracking
Extraction time monitoring
AI Investigator with suggested explanations
Read-only case review queue
CSV POS export processing
Non-invasive sensor installation
Multi-machine and POS system support
24/7 AI receptionist answers calls, understands intent and routes to correct department
Cloud VoIP with HD voice calling and two-way business SMS from one number
HD video meetings and online fax included in all plans
AI transcription and sentiment analysis of calls and voicemails
Multi-level IVR and auto-attendant with nested routing options
Call recording with storage options up to 7 years WORM-compliant
Real-time call analytics and dashboards showing answer rates and performance
Integrations with 3,000+ tools via Zapier and direct CRM connections
Omnichannel contact center with WhatsApp, Instagram, Facebook and Microsoft Teams
Predictive dialer with answering machine detection on Enterprise plan
What makes it different
Production-side metering unique to hospitality
Works with existing machines and POS without modification
Gram-level inventory tracking for coffee waste
Closed-case reconciliation record
Built AI-first with dedicated 24/7 AI receptionist included from Professional plan
Bundles unified communications and contact center on single platform with one bill
Publishes all pricing and contact center pricing openly without quotes
Operates own wholesale voice network for lower costs without sacrificing quality
No hidden fees: all regulatory charges and STIR/SHAKEN bundled in published price
CoffIoT
DialPhone