CoffIoT

Overview

CoffIoT is a revenue assurance platform for coffee shops that captures every espresso shot at the machine through a sensor and matches it against POS records. The system is designed to identify drinks made but never recorded, including voids after service, unauthorized comps, category misrings, and other revenue leakage schemes. Managers review flagged discrepancies with evidence including timestamps, machine data, and suggested explanations from an AI Investigator, but retain full decision-making authority. The sensor connects non-invasively to existing espresso machines and works alongside existing POS systems, either through live integration or daily CSV exports.

Q&A

What does CoffIoT know that my till doesn't?

CoffIoT reads what the espresso machine actually made, while the till only records what someone entered. This allows production itself to become a record that can be reconciled against sales.

Is this a way to watch my staff?

No. CoffIoT is read-only and never blocks sales, edits records, or makes judgments about staff. It simply keeps what happened, possible explanations, and costs separate, leaving verdict-making to managers.

What does fitting it do to my machine and to my day?

Installation is non-invasive: a pass-through connector reads existing machine signals with no plumbing or drilling needed. A technician fits it during routine service, and nothing changes at the counter.

How does the AI Investigator know what to look for?

Café managers shared how drinks leave without sales—both fraudulent and honest reasons. These patterns were turned into thousands of synthetic training cases matching real sensor and POS data, and used to train the Investigator to suggest explanations that managers then verify.

Why is this a company and not a feature?

Every industry that measured its leakage built a discipline around it. Banks reconcile nightly. Fuel stations meter every litre. Telecoms made revenue assurance permanent. Hospitality has never had the production half of its ledger. Espresso is the first metered pour; the same loop fits every one after it. The lasting asset is the reconciliation record, not the device.