Secure phone payments for contact centres with DTMF masking technology
The operating system for high-compliance merchants
Stage
Established
Not given
Founded
2016
Not given
Based in
GB
US
Pricing model
Contact for pricing
Paid
Pricing
Not given
Card payments starting from 2.0% + $0.39 per successful transaction. Disputes: $25 per dispute. Bank debits and transfers: 0.8% per transaction. Instant payouts: 1.5% per transaction. 3D Secure: $0.05 per attempt. Fraud protection and transaction monitoring included. Hosted checkout and payment link
Key features
DTMF masking technology that replaces keypad tones in real time so agents never hear card data
Channel Separation mode that takes agent audio offline during card capture
IVR self-service payment option for customers to enter cards without agent assistance
Payment links via SMS, email and chat channels
Open Banking and bank payment integration
Zoom call payments and web chat payments
Recurring billing and subscription payments
Integration with major payment gateways including Stripe, Worldpay and Adyen
PCI DSS scope reduction from SAQ D to SAQ A
AI-powered fraud detection and prevention via Sonar
KYC and KYB with automated checks against global data sources
Real-time geocompliance to restrict or allow transactions by location
Background checks and criminal screening
Chargeback defense and automated chargeback representment
What makes it different
Card data never enters your business systems—it's captured directly by Paytia
PCI DSS Level 1 certification, the highest level available to service providers
99.99% platform uptime with no hardware or software installation required
Reduces PCI compliance requirements from 329 to 22 checklist items
Works with any existing phone system, chat platform, payment gateway or CRM without disruption
One unified platform for payments, compliance, and fraud detection instead of stitching together separate tools
Go live within days, not months with one integration and transparent review process
Transparent, straightforward pricing with no setup fees, monthly minimums, or contracts
Compliance and fraud detection powered by billions of data points across the Frame network
Frame