Money Actually

Q&A

Why is there a limit of 5 connected banks?

Each connected bank costs Money Actually a monthly fee to Plaid. A limit of 5 covers almost everyone, and it counts banks not accounts: every account at a bank comes with it, and manual accounts are unlimited. Support can increase the limit if needed.

How do I cancel my subscription?

You can cancel anytime in Settings under Subscription by pressing Manage. No email or call required. You keep access until the end of the period you have already paid for. If you subscribed through the App Store or Google Play, you cancel in that store instead.

Can I get a refund?

For monthly: if you cancel within 7 days of a charge and have not substantially used the service, email support and you will be refunded. For annual: ask within 14 days of the charge for a full refund. App Store and Google Play refunds are handled by those stores.

What does Slip send and to whom?

Slip only sends data when you ask it a question, and you can turn it off. It sends your question, the screen you are on, account names and balances, spending and income by month, budgets and last 40 transactions to Anthropic to answer. Money Actually keeps none of it.

What happens to my data if I stop paying?

Your history stays visible and exportable if you stop paying or the trial ends. Syncing stops and connected banks are disconnected after 14 days. You can delete your account and everything in it at any time from Settings.